Answer

Your safety is our top priority. If weather conditions make it unsafe to proceed, we will either reschedule your excursion or offer a full refund. We’ll notify you by email or phone as early as possible.

Yes, we offer special pricing for groups of six or more travelers. Discounts vary depending on the excursion type and season. Please reach out to our support team for a personalized group quote.

While not mandatory, we highly recommend having travel insurance that covers accidents, medical emergencies, and cancellations. Some adventure excursions may require proof of insurance before participation.

Once your payment is processed, you’ll receive an email confirmation along with your digital ticket. You can also view your booking status under the “My Bookings” section of your account dashboard.